Shipping Info

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We want to take the hassle out of online shopping for our customers, so we offer:

FREE standard shipping within Australia on all orders over $75. 

Alternatively if your order is under $75 we have a flat rate shipping rate of $5.95 anywhere in Australia. You can choose to have your parcel Express posted to you, simply choose the Express shipping option at the checkout.

We will endeavour to ship all orders within 24 hours after payment has been processed. For most customers living in metro regions, please allow 2-5 business days for your parcel to reach you. These delivery items are just an estimate and there can sometimes be unforseen delays with Australia Post that is beyond our control. 

For customers living in rural areas, Darwin and Western Australia please allow 2-5 business days to receive your parcel.

When your order has been shipped, we will send you an email to let you know that your parcel is on its way to you. A tracking number can be found in the email, which you can use to track your parcel after it has left our warehouse. 

Orders are shipped with various carriers, we use Australia Post and Couriers Please. Orders are dispatched from our warehouse located in Sydney, Australia. Once your order has been dispatched you will be emailed a tracking number and link to track your order. 

Please use the above delivery times as a guide only. There could also be delays due to payment authorisation. Chic The Brand does not accept any responsibility for loss or damage to items that occur in transit.

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When your order has been shipped, we will send you an email to let you know that your parcel is on its way to you. A DHL tracking number can be found in the email which you can use to track your parcel after it has left our warehouse. 

**In the event that your parcel incurs customs duties, taxes or fees, then the customer is responsible for paying all duties, taxes or fees upon the arrival of your parcel in New Zealand. 

All parcels are dispatched from our warehouse in Gold Coast, Australia. Please use the above delivery times as a guide only as there can be unforeseen delays with the postal service that is beyond our control. There could also be delays due to payment authorisation. Chic The Brand does not accept any responsibility for loss or damage of items that occur in transit. 

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Shipping costs to the USA and Canada: FLAT RATE of $20 AUD. Parcels sent to the USA & Canada are sent via DHL. Please allow 3-10 business days for your parcel to arrive.

When your order has been shipped, we will send you an email to let you know that your parcel is on its way to you. A DHL tracking number can be found in the email which you can use to track your parcel after it has left our warehouse.

** In the event that your parcel incurs customs duties, taxes or fees, then the customer is responsible for paying all duties, taxes or fees upon the arrival of your parcel. 

All parcels are dispatched from our warehouse in Gold Coast, Australia. Please use the above delivery times as a guide only as there can be unforeseen delays with the postal service that is beyond our control. There could also be delays due to payment authorisation. Chic The Brand does not accept any responsibility for loss or damage of items that occur in transit. 

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Shipping costs to other countries are based on weight and will be calculated at the checkout. Your order will be dispatch via DHL. Please allow 3-10 business days for your order to be arrive.

When your order has been shipped, we will send you an email to let you know that your parcel is on its way to you. A DHL tracking number can be found in the email which you can use to track your parcel after it has left our warehouse. 

** In the event that your parcel incurs customs duties, taxes or fees, then the customer is responsible for paying all duties, taxes or fees upon the arrival of your parcel. 

All parcels are dispatched from our warehouse in Gold Coast, Australia. Please use the above delivery times as a guide only as there can be unforeseen delays with the postal service that is beyond our control. There could also be delays due to payment authorisation. Chic The Brand does not accept any responsibility for loss or damage of items that occur in transit.